Terms and Conditions

Terms and Conditions

Welcome to Doukan.shop (the "Site"), the first and only platform dedicated to buying and selling auto parts in Kenya. Please read these terms and conditions ("Terms") carefully before using the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

  1. Eligibility

To use the Site, you must be at least 18 years old and have the legal capacity to enter into a binding agreement. By using the Site, you represent and warrant that you meet these eligibility requirements.

  1. Account

To use certain features of the Site, you may need to create an account. When you create an account, you must provide accurate and complete information and keep your account information up-to-date. You are responsible for maintaining the confidentiality of your account and password, and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account. We reserve the right to terminate your account at any time for any reason, without notice.

  1. User Content

The Site may allow you to post, upload, or otherwise submit content, including but not limited to comments, reviews, ratings, photos, and videos (collectively, "User Content"). You are solely responsible for your User Content and the consequences of posting or publishing it. By posting or publishing User Content, you represent and warrant that you have the right to do so, and that your User Content does not violate these Terms or any applicable laws. You grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display your User Content throughout the world in any media. You also grant us the right to use your name and likeness in connection with your User Content.

  1. Prohibited Use

You may not use the Site for any illegal or unauthorized purpose. You may not use the Site to transmit or post any content that is unlawful, fraudulent, threatening, abusive, libelous, defamatory, obscene, or that infringes on the intellectual property rights of others. You may not use the Site to transmit or post any content that contains viruses, worms, Trojan horses, or any other malicious or harmful code. You may not use the Site to engage in any spamming or phishing activities.

  1. Disclaimer of Warranties

THE SITE AND ALL INFORMATION, CONTENT, MATERIALS, PRODUCTS, AND SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE ARE PROVIDED BY doukan.shop ON AN "AS IS" AND "AS AVAILABLE" BASIS UNLESS OTHERWISE SPECIFIED IN WRITING. doukan.shop MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE SITE OR THE INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, UNLESS OTHERWISE SPECIFIED IN WRITING. YOU EXPRESSLY AGREE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, doukan.shop DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. doukan.shop DOES NOT WARRANT THAT THE SITE, INFORMATION, CONTENT, MATERIALS, PRODUCTS, OR SERVICES INCLUDED ON OR OTHERWISE MADE AVAILABLE TO YOU THROUGH THE SITE, doukan.shop'S SERVERS, OR ELECTRONIC COMMUNICATIONS SENT FROM doukan.shop ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. doukan.shop WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

  1. Limitation of Liability

doukan.shop SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THE SITE, INCLUDING BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

  1. Indemnification

You agree to indemnify and hold doukan.shop and its affiliates, officers, agents, and employees harmless from any claim or demand, including reasonable attorneys' fees, made by any third party due to or arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another.

  1. Governing Law

These Terms and your use of the Site shall be governed by and construed in accordance with the laws of the Republic of Kenya, without giving effect to any principles of conflicts of law.

  1. Dispute Resolution

Any dispute arising out of or relating to these Terms or the Site shall be resolved through binding arbitration in accordance with the Kenyan Rules of International Commercial Arbitration. The arbitration shall be conducted in Nairobi, Kenya.

  1. Changes to These Terms

We reserve the right to modify these Terms at any time. If we make a material change to these Terms, we will provide notice through the Site. By continuing to use the Site after any changes become effective, you agree to be bound by the revised terms.

  1. Entire Agreement

These Terms constitute the entire agreement between you and doukan.shop and govern your use of the Site, superseding any prior agreements between you and doukan.shop.

  1. Severability

If any provision of these Terms is found to be invalid or unenforceable, that provision shall be enforced to the maximum extent possible, and the remaining provisions shall remain in full force and effect.

  1. Waiver

The failure of doukan.shop to exercise or enforce any right or provision of these Terms shall not constitute a waiver of such right or provision.

  1. Contact Us

If you have any questions about these Terms, please contact us at support@doukan.shop .