Privacy Policy Page

Privacy Policy

At doukan.shop, we are committed to protecting the privacy of our users. This privacy policy explains how we collect, use, and share your personal information when you use our website, doukan.shop , and any related services (collectively, the "Site").

By using the Site, you agree to the collection, use, and sharing of your personal information as described in this privacy policy. If you do not agree with our policies and practices, do not use the Site.

1. Information We Collect

We collect information from you when you use the Site, register for an account, place an order, or participate in any other features or services of the Site. The types of information we may collect include:

• Personal information, such as your name, email address, phone number, and mailing address
• Payment information, such as your credit card or bank account information
• Profile information, such as your username and password
• Transaction information, such as the items you purchase and the date and time of your transactions
• Communication preferences, such as the types of emails you wish to receive from us
• Location information, such as your IP address and location data

We may also collect information from you through cookies and similar technologies. A cookie is a small data file that is stored on your device when you visit a website. We use cookies to help us understand how users interact with the Site and to personalize your experience. You can control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or services on the Site.

2. How We Use Your Information

We use the information we collect from you for a variety of purposes, including:

• To provide and improve the Site and our services
• To process and fulfill your orders
• To communicate with you about your account, orders, and other transactions
• To personalize your experience on the Site
• To send you marketing and promotional communications, if you have opted in to receive them
• To prevent fraud and abuse of the Site
• To comply with legal requirements and industry standards

3. Sharing Your Information

We may share your information with third parties in the following circumstances:

• With service providers, such as payment processors, fulfillment centers, and customer service providers, who help us operate the Site and provide our services
• With business partners, such as affiliates and advertisers, who may use your information to send you marketing communications or display personalized content or ads
• In connection with a merger, acquisition, or sale of all or part of our business
• In response to a request from law enforcement or government agencies, or as required by applicable laws, regulations, or legal processes
• With your consent or at your direction

We do not sell your personal information to third parties for their own marketing purposes.

4. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.

         5. Your Rights and Choices

You have the following rights with respect to your personal information:

• The right to access and receive a copy of your personal information
• The right to update or correct your personal information
• The right to delete your personal information, subject to certain exceptions
• The right to restrict or object to the processing of your personal information
• The right to withdraw your consent to the processing of your personal information
• The right to complain to a data protection authority about the collection and use of your personal information

You can exercise these rights by contacting us at contact@doukan.shop or 0703593411. We will respond to your request in a reasonable time and in accordance with applicable law.

Please note that we may ask you to verify your identity before responding to your request.